4.0
Jun 8, 2014
Current employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
excellent benefits, PSL, PV, in depth training, annual bonuses (based off of production & quality) company really does care a lot about customer service and strives to make every interaction remarkable, lots of overtime, most managers seem very genuine about results and have an open-door policy.
Cons
unknowledgeable agent staff, company is going through major structural change, drama and rumors as any workplace, pay might not be enough for what some people do in company, training takes too long and is often pushed back to make time for others who have joined company.