Depends on the agent you are working with, but there is no control over them; there is no HR department to talk to - Customer Service/Sales State Farm Employee Review

2.0
Feb 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Easy job to get and can show really well on your resume

Cons

Agents have free range of how they treat their employees

Explore other reviews about State Farm

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits Work Life Balance Travel

Cons

To Being away from home

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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