Currently looking for new job - Claim Specialist State Farm Employee Review

1.0
Feb 17, 2022
Recommend
CEO approval
Business Outlook

Pros

They pay for some college programs, that's the only pro I can think of.

Cons

This company has lost a LOT of employees over the last year. The reason the company cannot retain employees is the joke wages they are paying for a high stress job. All they care about is metrics, quantity over quality and how fast you can get off the phone with a policyholder. Other employers are paying more for less stress so I'll probably be jumping ship too.

Explore other reviews about State Farm

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, family friendly work culture

Cons

Slow adopters to anything new

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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