Work Environment Warning Label - Claims Adjuster State Farm Employee Review

2.0
Sep 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits Company Pays for Licensing

Cons

*Employees are overloaded with claims. *Management utilized threats to motivate creating an environment most people would not enjoy. *Between 70-80 % of our department left within a 6 month timeframe due to the work environment. I was one of the last to leave. The only regret I have is not leaving sooner. *Not team focused. *Outdated style of management - fear tactics utilized consistently. *It felt like an abusive relationship rather than a professional career - at first there are gifts and special events. After training was complete the constant unrealistic expectations began (150 + claims at once). Metrics were not adjusted even though our claims thresholds were exceeded intentionally reducing bonuses. When given the opportunity to renew my contract; I declined without hesitation and have zero regrets. They could not pay me enough money to work in the toxic claims environment I experienced while working for them.

Explore other reviews about State Farm

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, family friendly work culture

Cons

Slow adopters to anything new

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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