2.0
Oct 24, 2023
Former employee, less than 1 year
Bloomington, IL
Recommend
CEO approval
Business Outlook
Pros
Work from home. Bonus opportunity if you, your team, and the company meet goals. Good amount of time off.
Cons
Poor training. We were not provided with a lot of help in terms of dealing with difficult customer interactions. Health insurance was very expensive. Over $150 in premiums for a non-smoking, single person. Pension was taken away by the current CEO, Michael Tipsord, in 2020 to reduce costs for State Farm. He also reduced the PTO maximum accrual, which prevented new hires from ever earning what older employees were able to receive.