2.0
Feb 5, 2025
Former employee, more than 1 year
Richardson, TX
Recommend
CEO approval
Business Outlook
Pros
Good salary, hybrid work schedule - in office 1 wk/mo
Cons
Lack of transparency of job expectations, no relative training or management support, unrealistic expectations, in call-center environment yet packaged as a professional role, set up for failure, no accountability for management, no support from HR, managers have expertise in prior areas, but are usually promoted to departments where they have no knowledge or experience in the departments they manage, managers are overwhelmed and overworked, stringent attendance policies