Best Job I've ever had-- but first "career" job so uncertain how competitive these benefits are - Claim Associate - Express State Farm Employee Review

4.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary, and yearly raise (typically 50 cents to a dollar) to make your salary competitive to other companies, Yearly bonus based on your productivity and the company's success as a whole (has been about 2k each year for the 2 years I've been with them). I am fully remote: but an overall culture of neighborly-ness makes it easy to ask questions if you're stuck, most folks friendly and willing to help. good health insurance & retirement package (401k w/ company matching) from what I can tell, haven't needed to use health insurance/vision/dental since hired, so can't speak to how good these packages are.

Cons

Only 5 sick days per year: they do not roll over, not much opportunity for movement in the company as a fully remote employee, new technologies leaning into more micromanagement than feels necessary, new AI involvement makes me feel dubious about the accuracy of some claim activities.

Explore other reviews about State Farm

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to learn adjusting.

Cons

There are no cons from me

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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