Great work - Customer Service Team Member State Farm Employee Review

5.0
Aug 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work, good training and decent pay.

Cons

No benefits, systems are archaic but they seem to be improving. They push life insurance so heavily.

Explore other reviews about State Farm

5.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Chill environment, good starting pay for the area, learning a lot

Cons

Pay progression seems pretty slow if you stay your whole career

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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