Do not work here - Auto Claim Representative State Farm Employee Review

1.0
Sep 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Free Christmas gifts to employees

Cons

Micro management They care more about metrics than the customers They will fire you and then be dishonest to TWC about why in efforts to not pay you They will fire you mid shift with no remorse They don’t ACTUALLY care about you as an employee only. You’re literally another statistic to them The managers are NOT there for you. They will do literally anything HR says. Weekly mental breakdowns after dealing with customers

Explore other reviews about State Farm

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits Work Life Balance Travel

Cons

To Being away from home

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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