Went really downhill - Anonymous employee State Street Employee Review

1.0
May 14, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ Convenient if you live around Boston or Quincy + Some groups are "okay" if you're lucky + 401k is ok + Wasn't very hard to get in

Cons

- No work/life balance - Increasingly already excessive work load - Minimal raise/bonus for associate to manager level - Multitude of frequent systems/application issues, IT support is absolutely useless now - No one has complete access of everything. - Minimal hiring despite getting more business, just less and less bodies for more and more work - Upper management is distant and aloof - Very high turnover. Layoffs are always recurrent, as is outsourcing. People looking for greener pastures, can't blame them. - Other places pay better I heard - Work culture here does not reward hard work, or loyalty Management have taken the goal of taking care of the shareholders to the extreme at the expense of overworking its employees to the limit. They have become obsessed with cost-cutting. My department has been decimated by waves of layoffs and outsourcing for several years then comes the slow, painful grind for those that remain. Teams become skeleton crews, everybody is overworked and disgruntled....NOBODY is happy, not just my dept.. God forbid when someone calls in sick or goes on maternity or even vaca. People get stressed, then burned out completely. Many have quit on their own...which is ingenious on SS's part since there's no severance needed. It does result in a huge vacuum of knowledge and efficiency with losing so many people, not that they care. People logging in after getting home, working in the weekends, work past midnight, do 12+ hr days is NOT work/life balance. Worst is those on salary with no OT. Everyone on my end is exhausted and miserable.

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

on-boarding was easy, lot of learning opportunities/clients to service, nice co-workers

Cons

sparse work-load allotted, difficult client assignments, strict vps

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work is (rarely) an option, though the approval process is extremely slow and bureaucratic. There are a few well-meaning colleagues who genuinely try to drive positive change before burning out.

Cons

Onboarding and HR processes are severely broken, taking 11 months to approve remote status and failing to prepare basic equipment for day one. The workplace culture is deeply hostile, with anger and yelling functioning as the default communication style across teams. Leadership turnover is rampant, resulting in constant re-organizations, splintered teams, and a total lack of strategic direction. Role clarity is non-existent, forcing employees to invent their own daily tasks while receiving entirely contradictory instructions. Direct management is completely absent; I went seven months without any contact from my boss before being laid off via a three-word instant message and short call.

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