Ok entry positions - Anonymous employee Stefanini Employee Review
2.0
Oct 16, 2025
Anonymous employee
Former employee, more than 10 years
Recommend
CEO approval
Business Outlook
Pros
Some people, as with most places, are great. Others, a good portion in upper management, are not.
Can learn the basics / entry level computer support. Some training provided but depends on the project.
Cons
Schedule - can be hard to get a set schedule, specially for help desk technicians.
Pay - most pay is below standards for the area / position.
Advancement - very little room for advancement.
Stefanini Response
8mo
Thank you for sharing your feedback and for your years of service with Stefanini. We’re pleased you found value in the experience and training opportunities available here. We recognize that consistency in scheduling, competitive pay, and clear career advancement paths are important, and we continue to work on improving these areas. We appreciate your contributions and wish you the best in your future endeavors.
If you do a good job for a little over a year you can move into lots of great growth opportunities
ServiceNow was very well configured for the scale it handled. I've since worked at places with SNOW that are much smaller scale environments and be less efficient.
Depending on the desk you are assigned
Cons
It can very much be a slog depending what desk you're assigned.
The shifts can go pretty late and they never pushed doing overnight to anyone that wasn't interested but having a 2-10 shift was rough on my social life and overall rhythm/mental health I was told to hold out until Dec/Jan on a shift change (asked for one in July)
My training was pretty scattered. Sessions were pretty easily disrupted and kinda like a "oh and lets do this next, uh now that."
That said in a support role you're gonna do most your learning with the training wheels off but a lot of on the fly learning for the SNHU project was staunch from how all the VMs, eBooks, courses, etc flowed.
Another situationally dependent note but management was hard to get ahold of sometimes