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      Stefanini

      Engaged Employer

      Stefanini reviews

      Check your direct deposit. - Help Desk Support Stefanini Employee Review

      1.0
      Feb 14, 2017
      Help desk support
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have a great manager. He is very helpful and knowledgeable. I also work with very nice people. That's about it.

      Cons

      Several of my coworkers have had direct deposit issues. They tell us we will have direct deposit and we get a check. They mess up our account numbers. People rely on their money. This is unacceptable. HR really doesn't seem to care about the employees at all.

      avatar
      Stefanini Response
      9y
      Hello, we are sorry for the issues you seem to be experiencing. We have forwarded your concerns to the Payroll department. Know that they do not take errors like this lightly and are making changes to their processes to ensure that these types of problems do not continue. We noticed by your status that you are a current employee. Know that an employee’s first paycheck is usually a live check unless all requirements are met for direct deposit. It sounds like in this case, they were not. This information is given in New Hire Orientation. Were you able to attend yours? Did you happen to contact anyone about your issues before leaving your review? We feel strongly that you would not feel that Payroll or Human Resources do not care if you would have talked to us first! We would enjoy the opportunity to show you that we care. If you would, please contact me at your earliest convenience. Thank you. Mark – Employee Relations Manager Sr

      Explore other reviews about Stefanini

      3.0
      Jun 30, 2026
      Tier 1 technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you do a good job for a little over a year you can move into lots of great growth opportunities ServiceNow was very well configured for the scale it handled. I've since worked at places with SNOW that are much smaller scale environments and be less efficient. Depending on the desk you are assigned

      Cons

      It can very much be a slog depending what desk you're assigned. The shifts can go pretty late and they never pushed doing overnight to anyone that wasn't interested but having a 2-10 shift was rough on my social life and overall rhythm/mental health I was told to hold out until Dec/Jan on a shift change (asked for one in July) My training was pretty scattered. Sessions were pretty easily disrupted and kinda like a "oh and lets do this next, uh now that." That said in a support role you're gonna do most your learning with the training wheels off but a lot of on the fly learning for the SNHU project was staunch from how all the VMs, eBooks, courses, etc flowed. Another situationally dependent note but management was hard to get ahold of sometimes

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