Systems Tech - Systems Technician Stefanini Employee Review

1.0
Mar 9, 2017
Recommend
CEO approval
Business Outlook

Pros

A couple of the staff I worked with are great folks.

Cons

Low pay. Local management less than honest about hours and responsibilities. Lots of in-fighting and back stabbing. Struggled to get needed training in areas and clients having at times unrealistic expectations-largely caused and amplified by local Stefanini management not supporting techs. My position has had multiple turnovers before and after I was there. They taut there healthcare benefits but there are no local clinics to use.

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Stefanini Response
9y
Hello, and thank you for your honest review. Stefanini does as much as we can to help our off site technicians get the training they need and deserve. Also know that all clients provide the training they think is necessary to do the job as well. Did you bring up your need for additional training to your client or Stefanini manager? Possibly even to HR? Were you unable to locate helpful documentation in your knowledge base articles or through the free Stefanini University? All of these are presented in both the Employee Handbook and in New Hire Orientation. We would love to understand your issues further as we do not take statements like this lightly. Thank you again for your time. Sincerely, Nick- Human Resources

Explore other reviews about Stefanini

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

If you do a good job for a little over a year you can move into lots of great growth opportunities ServiceNow was very well configured for the scale it handled. I've since worked at places with SNOW that are much smaller scale environments and be less efficient. Depending on the desk you are assigned

Cons

It can very much be a slog depending what desk you're assigned. The shifts can go pretty late and they never pushed doing overnight to anyone that wasn't interested but having a 2-10 shift was rough on my social life and overall rhythm/mental health I was told to hold out until Dec/Jan on a shift change (asked for one in July) My training was pretty scattered. Sessions were pretty easily disrupted and kinda like a "oh and lets do this next, uh now that." That said in a support role you're gonna do most your learning with the training wheels off but a lot of on the fly learning for the SNHU project was staunch from how all the VMs, eBooks, courses, etc flowed. Another situationally dependent note but management was hard to get ahold of sometimes

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