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      Stefanini

      Engaged Employer

      Stefanini reviews

      Better off working at a fast food place - Deskside Support Technician Stefanini Employee Review

      1.0
      Dec 29, 2017
      Deskside support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers are great, that's about it, need 20 words to submit this review but that is the only good thing about this company.

      Cons

      Management is horrible, you can do great work and the second you mess up they will find a way to get you fired, no room for growth, you can go above and beyond and they won't even recognise your hard work. No pay raises only merit increase at a max of 5% which equals less than a dollar if you're lucky. They hire new people in at a higher wage then the current employees. If you ask for a raise they will say its not in their budget. Benefits are very expensive. They only match 1.75% on 401k but you have to allocate 6% of your pay check to get that. They over promise services to clients that they can't or barely deliver on. They don't practice what they preach. Don't get your hopes up thinking you'll move up in this company if you put in the hard work.

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      Stefanini Response
      8y
      Hello, and thank you for your honest review. It is disheartening to see that you took a negative impression from your time at Stefanini. It is great that you had a good relationship with your team; that is one of the most important contributors to job satisfaction. Within the market, many of our benefits offerings are in line with or better than similar companies, but we are always striving to better our offerings for our employees. Know that Stefanini has a good track record of promoting from within, but on some projects it simply isn’t possible. Were you ever able to speak with your manager about the possibility of a promotion? Please feel free to reach out if you would like to discuss your review in more detail. Thank you again for your time. Sincerely, Nick- Human Resources

      Explore other reviews about Stefanini

      3.0
      Jun 30, 2026
      Tier 1 technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you do a good job for a little over a year you can move into lots of great growth opportunities ServiceNow was very well configured for the scale it handled. I've since worked at places with SNOW that are much smaller scale environments and be less efficient. Depending on the desk you are assigned

      Cons

      It can very much be a slog depending what desk you're assigned. The shifts can go pretty late and they never pushed doing overnight to anyone that wasn't interested but having a 2-10 shift was rough on my social life and overall rhythm/mental health I was told to hold out until Dec/Jan on a shift change (asked for one in July) My training was pretty scattered. Sessions were pretty easily disrupted and kinda like a "oh and lets do this next, uh now that." That said in a support role you're gonna do most your learning with the training wheels off but a lot of on the fly learning for the SNHU project was staunch from how all the VMs, eBooks, courses, etc flowed. Another situationally dependent note but management was hard to get ahold of sometimes

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