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      Stefanini

      Engaged Employer

      Stefanini reviews

      Company simply does not care! - Customer Service Representative Stefanini Employee Review

      1.0
      Apr 15, 2018
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      nothing nothing nothing nothing nothing

      Cons

      The people are nice at hiring but once you become an employee they show their true colors. They do not respond questions in a timely manner. Their payroll is horrible! I worked there from February 5th and I did not get my first check till March 2nd. Payroll always mess up with direct deposit. I emailed my direct deposit 3/20 and asked when I will get my direct deposit, they emailed and said 4/13. 4/13 rolls up, nothing in my bank account. called to ask about it and they said it was a glitch in the system so we sent out a live check! WHAT? no one notified me of this glitch. I had to find out on pay day. now i am stuck with late payments and overdraft fees.

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      Stefanini Response
      7y
      Hello, and thank you for your honest review. We are troubled to hear about your issues receiving your pay. It is true that in some cases you must wait 3 weeks from start date to pay date because of our Payroll schedule. There should not have been an issue receiving pay after that however. I see that you are a current employee, Human Resources would like to speak with you regarding this matter if possible. Please feel free to reach out if you would like to discuss your review in more detail. Thank you again for your time. Sincerely, Nick- Human Resources

      Explore other reviews about Stefanini

      3.0
      Jun 30, 2026
      Tier 1 technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you do a good job for a little over a year you can move into lots of great growth opportunities ServiceNow was very well configured for the scale it handled. I've since worked at places with SNOW that are much smaller scale environments and be less efficient. Depending on the desk you are assigned

      Cons

      It can very much be a slog depending what desk you're assigned. The shifts can go pretty late and they never pushed doing overnight to anyone that wasn't interested but having a 2-10 shift was rough on my social life and overall rhythm/mental health I was told to hold out until Dec/Jan on a shift change (asked for one in July) My training was pretty scattered. Sessions were pretty easily disrupted and kinda like a "oh and lets do this next, uh now that." That said in a support role you're gonna do most your learning with the training wheels off but a lot of on the fly learning for the SNHU project was staunch from how all the VMs, eBooks, courses, etc flowed. Another situationally dependent note but management was hard to get ahold of sometimes

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