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      Stefanini

      Engaged Employer

      Stefanini reviews

      Underpaid and over worked - Help Desk Technician Level II Stefanini Employee Review

      1.0
      Feb 1, 2022
      Help desk technician level ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team I work with are pretty great. Good if you have zero professional helpdesk/IT experience. 100% remote

      Cons

      Underpaid for the amount of work they have you do. Will literally hire people with zero helpdesk or IT experience in a role that has you doing IT stuff... The yearly raises are a joke, think mine was .13 with a 5/5 review for each year.. Just so much wrong with this place. If you want to get your foot in the door do so and move on asap. Other jobs like this pay almost double. Most of the time we are also understaffed because its not in the budget... then complain when the numbers don't look right..... Also your chance of moving up will take literal decades to get a job that might pay $16 an hour.

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      Stefanini Response
      3y
      Hello, and thank you for your review. We are sorry that you are not satisfied with your time spent at Stefanini. It is unsettling to read your statements regarding career growth, as we have a great track record of promoting from within! Did you know that you can apply for other positions within Stefanini that fit your skill set on our career page? Stefanini University also has "aspire journeys" that walk you through the knowledge, skills, and experience needed to move into roles outside of the helpdesk. Additionally, staffing levels are largely dictated by anticipated call volume. Thank you again for your time. Stefanini People and Culture- Sarah

      Explore other reviews about Stefanini

      5.0
      Jun 2, 2026
      Cyber security
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong culture of collaboration, meaningful leadership opportunities, innovation-focused environment, and excellent potential for professional growth. High-impact opportunities within a rapidly evolving cybersecurity landscape.

      Cons

      As with many global organizations, some processes can be complex and slow, but they are outweighed by the scale of opportunity and quality of collaboration.

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