Your health is at risk- avoid this place !!! - CSW Step-By-Step Employee Review

1.0
Apr 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Get out early in the afternoon.

Cons

Management is rude, company is deceitful, consumers were violent, dangerous, workers left uninformed. Training was nonexistent- I knew people employed there for months who didn't even get cpr/first aid certification. Pay was disgustingly low, I could have made the same amount working at a gas station. I gave up a full time position because of safety issues. I gave it two weeks and quit after being assaulted by a consumer. Management did nothing proper afterwords- luckily my injuries were minor. Company cares more about getting consumers as income than it does protecting it's workers. DO NOT DRINK THEIR KOOL-AID, Avoid this company at all costs !

Explore other reviews about Step-By-Step

5.0
Sep 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Management is constantly learning and attempting to develop new practices to best support the average employee employee with the stress of direct care.

Cons

Direct Care is often stressful and includes a heavy workload.

3.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Working with the individuals we serve. - Lower Management is supportive, understanding, compassionate, helpful and involved. - Some great coworkers! - Competitive Pay

Cons

- Upper-Level Management doesn’t listen, has favorites, adds into unnecessary drama. - Lack of consistency, failure to address issues. -Upper-level management is not supportive.

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