Does Step-By-Step pay their employees well?

According to anonymously submitted Glassdoor reviews, Step-By-Step employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Step-By-Step. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Step-By-Step?

62% of Step-By-Step employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Step-By-Step 3.0 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Step-By-Step?

Direct Support Staff (6) , Direct Support Professional (DSP) (5) , Direct Support Staff Supervisor (3) , Program Manager (3) , Community Support Specialist (2) , Direct Care Staff (2) , Teacher (2) , Tss (2)

What are the pros of working at Step-By-Step according to real employee reviews?

"My immediate supervisor and the recruiter were always professional and helpful my entire duration of employment (and beyond)" ((in 3 reviews)); "Great place to work and honest people." ((in 3 reviews)); "Helpful management, great work environment" ((in 3 reviews))

What are the cons of working at Step-By-Step according to real employee reviews?

"Low pay" ((in 8 reviews)); "Disorganization in management" ((in 5 reviews)); "Upper management was continuously inconsistent in policy implementation (would have different rules for different people), hold managers accountable (to the same standards as the direct care staff)." ((in 5 reviews)); "Not full time hours available" ((in 3 reviews))

What are the top reviewed Step-By-Step locations?

Wilkes-Barre , Pittsburgh , Allentown , Bethlehem , Lehigh Valley , King of Prussia , Philadelphia , Scranton , Wilkes Barre , Bronx , New York , Aberdeen , El Segundo , West Sacramento , Northampton , Pocono Lake , Carbondale , Hazleton , Moscow , Brooklyn Park , Pleasant Hills , Lattimer Mnes , Montrose Hill , Lattimer , White Hall

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Step-By-Step

Step-By-Step reviews

Depends on what residence you are assigned - Residential Program Worker Step-By-Step Employee Review

3.0

Apr 15, 2019

Residential program worker

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunity for overtime

Cons

Overall experience depends completely on what residence you are assigned, however, you may talk to HR to be relocated if any issues arise.

Explore other reviews about Step-By-Step

5.0

Sep 10, 2025

Program manager

Recommend

CEO approval

Business Outlook

Pros

Management is constantly learning and attempting to develop new practices to best support the average employee employee with the stress of direct care.

Cons

Direct Care is often stressful and includes a heavy workload.

3.0

Jun 16, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Working with the individuals we serve. - Lower Management is supportive, understanding, compassionate, helpful and involved. - Some great coworkers! - Competitive Pay

Cons

- Upper-Level Management doesn’t listen, has favorites, adds into unnecessary drama. - Lack of consistency, failure to address issues. -Upper-level management is not supportive.

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Jobs at Step-By-Step

Service Director: Children's Program

Program Director - LTSR

Behavior Health Technician - Children's - Group Services - 2k Sign-On Bonus

Behavior Consultant-School-Group Services-5K Sign On Bonus

Step-By-Step reviews FAQs

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Step-By-Step

Depends on what residence you are assigned - Residential Program Worker Step-By-Step Employee Review

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