Completely disappointed - Counselor II Step-By-Step Employee Review

1.0
Jul 28, 2019
Recommend
CEO approval
Business Outlook

Pros

The clients we worked with were amazing, kind and helpful. My co-workers were also great and we had some fun.

Cons

I was lied to to get me into the position. I told them about my personal circumstances that I needed a certain schedule for. I was promised 4-12 shifts. I worked that shift MAYBE 3 times the entire time I was employed there (1 month). I felt talked down to by upper management and felt that they set unrealistic expectations. They overwork the staff and seem to forget that the staff are not robots and people aren't capable of working that many hours back to back with limited breaks in between. The training was terrible and I had no idea what I was meant to be doing at any point. The clients taught me my job...

Explore other reviews about Step-By-Step

5.0
Sep 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Management is constantly learning and attempting to develop new practices to best support the average employee employee with the stress of direct care.

Cons

Direct Care is often stressful and includes a heavy workload.

3.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Working with the individuals we serve. - Lower Management is supportive, understanding, compassionate, helpful and involved. - Some great coworkers! - Competitive Pay

Cons

- Upper-Level Management doesn’t listen, has favorites, adds into unnecessary drama. - Lack of consistency, failure to address issues. -Upper-level management is not supportive.

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