It could be a great place to work if the pay rate was fair. - Specialized Support Staff Step-By-Step Employee Review

3.0
Jun 18, 2014
Recommend
CEO approval
Business Outlook

Pros

I loved working with the consumers and learned a lot in the 7 years I worked there. My supervisor and ASD were great at the Tunkhannock site and my co workers were terrific.

Cons

After 7.5 years, I only made .74 more than a new hire. The pay rate is very unfair. People with a bachelor degree in any field get a .50 bump up but my Associates degree in Human Services got no bump in pay. I was told it was a minimum requirement but that was not true because most of my co workers had no degree at all.

Explore other reviews about Step-By-Step

5.0
Sep 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Management is constantly learning and attempting to develop new practices to best support the average employee employee with the stress of direct care.

Cons

Direct Care is often stressful and includes a heavy workload.

3.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Working with the individuals we serve. - Lower Management is supportive, understanding, compassionate, helpful and involved. - Some great coworkers! - Competitive Pay

Cons

- Upper-Level Management doesn’t listen, has favorites, adds into unnecessary drama. - Lack of consistency, failure to address issues. -Upper-level management is not supportive.

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