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      Step-By-Step

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      Decent place to work. - Direct Support Professional (DSP) Step-By-Step Employee Review

      4.0
      Apr 25, 2022
      Direct support professional (dsp)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule when needed Clients are always wonderful Houses are well kept and ran usually well Pay is good and free vision and dental.

      Cons

      Long hours on weekends. Working til midnight and coming back at 6am,7am,8am. Sometimes the company does not have a replacement if one person can not cover shift, should have a system of people who they can call/have a way of employees picking up shifts from other homes, to cover shifts.

      Explore other reviews about Step-By-Step

      5.0
      Sep 10, 2025
      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is constantly learning and attempting to develop new practices to best support the average employee employee with the stress of direct care.

      Cons

      Direct Care is often stressful and includes a heavy workload.

      3.0
      Jun 16, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Working with the individuals we serve. - Lower Management is supportive, understanding, compassionate, helpful and involved. - Some great coworkers! - Competitive Pay

      Cons

      - Upper-Level Management doesn’t listen, has favorites, adds into unnecessary drama. - Lack of consistency, failure to address issues. -Upper-level management is not supportive.

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