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      Direct Support Staff (Allegheny County) - Direct Support Staff (Allegheny County) Step-By-Step Employee Review

      4.0
      Sep 25, 2015
      Direct support staff (allegheny county)
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Mission-driven work * Purposeful work ~ feel like you have made a difference * Rapport developed between employees (team) * Excellent training (initial and continuous) * Staff who are passionate about what they do * My immediate supervisor and the recruiter were always professional and helpful my entire duration of employment (and beyond)

      Cons

      * Responsibilities/expectations * LOW PAY * It is difficult to maintain good staff in a field that is notorious for low wages and high work load

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      5.0
      Sep 10, 2025
      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is constantly learning and attempting to develop new practices to best support the average employee employee with the stress of direct care.

      Cons

      Direct Care is often stressful and includes a heavy workload.

      3.0
      Jun 16, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Working with the individuals we serve. - Lower Management is supportive, understanding, compassionate, helpful and involved. - Some great coworkers! - Competitive Pay

      Cons

      - Upper-Level Management doesn’t listen, has favorites, adds into unnecessary drama. - Lack of consistency, failure to address issues. -Upper-level management is not supportive.

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