Be Better - Intensive Case Manager Step Up Employee Review

3.0
Feb 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Step Up is growing and providing wonderful opportunities for their demographic. This is an awesome place to start your career and introduction to the field. The flexibility at some of their sites is great; there are many employees there that care about their work and the culture they are building, which is great.

Cons

This is not the place where you will advance. There are many decisions made that will leave you pondering whether they care about staff or just concerned about meeting contract requirements. At there hollywood site, for example, there is very little training provided to incoming staff. Be prepared to be thrown into the fire. I would say if you're looking to an intro to social work this is great, however, if you're looking grow, this isn't it. More importantly, their initiatives towards an inclusive and equitable environment are suspect to say the least.

Explore other reviews about Step Up

5.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Step Up is truly a special place to work. The mission to support individuals experiencing mental health conditions and homelessness is not only powerful but is embedded in every aspect of the organization’s work. The team is compassionate, collaborative, and made up of dedicated professionals who really care about making a difference. Leadership is supportive and open to feedback, and there are real opportunities to grow and contribute in meaningful ways. It's inspiring to work alongside people who are so committed to creating positive change in the community.

Cons

Nonprofit work can come with its challenges—limited resources and heavy workloads at times—but the passion of the team and the impact of the work make it worthwhile.

3.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, field based, supportive team

Cons

High caseload, high acuity clients

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