Does Step Up pay their employees well?

According to anonymously submitted Glassdoor reviews, Step Up employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Step Up. This rating has been stable over the past 12 months.

How satisfied are employees working at Step Up?

59% of Step Up employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Step Up 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Step Up?

Service Coordinator (15) , Service Coordinator II (10) , Case Manager (3) , Service Coordinator I (2) , Therapist (2)

What are the cons of working at Step Up according to real employee reviews?

"Upper management are more interested in money than their workers and clients." ((in 6 reviews)); "No training, lack of policies and procedures, very severe clients and no guidance to manage, you work where your clients live so you become a first responder to everything" ((in 4 reviews))

What are the top reviewed Step Up locations?

Santa Monica , Los Angeles , San Bernardino , Hollywood , Long Beach , West Hollywood , Salinas , Decatur , Duluth , Veterans Administration

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Needs new upper management - Service Coordinator II Step Up Employee Review

Q: What are the pros of working at Step Up according to real employee reviews?

"Good place to gain experience, pay was decent for my experience at the time." ((in 5 reviews)); "Supportive staff that help each other." ((in 5 reviews)); "The team is compassionate, collaborative, and made up of dedicated professionals who really care about making a difference." ((in 5 reviews)); "The coworkers are amazing!" ((in 3 reviews)); "Good health insurance" ((in 3 reviews))

2.0

Feb 3, 2015

Service coordinator ii

Recommend

CEO approval

Business Outlook

Pros

To be able to help people who need a second or third time in life starting over. Help clients get medical attention and housing if they are lucky.

Cons

Upper management is out dated, judgmental and out of touch with their employees who do all the hard work. They talk about self care, but everyone is writing progress notes and no longer has time to help the clients who really need it.

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5.0

Apr 14, 2025

Marketing

Recommend

CEO approval

Business Outlook

Pros

Step Up is truly a special place to work. The mission to support individuals experiencing mental health conditions and homelessness is not only powerful but is embedded in every aspect of the organization’s work. The team is compassionate, collaborative, and made up of dedicated professionals who really care about making a difference. Leadership is supportive and open to feedback, and there are real opportunities to grow and contribute in meaningful ways. It's inspiring to work alongside people who are so committed to creating positive change in the community.

Cons

Nonprofit work can come with its challenges—limited resources and heavy workloads at times—but the passion of the team and the impact of the work make it worthwhile.

3.0

May 11, 2026

Service coordinator ii

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, field based, supportive team

Cons

High caseload, high acuity clients

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Jobs at Step Up

Service Coordinator II Fulton County PSH

Behavioral Health Service Coordinator II

FSP Service Coordinator II

Lead Service Coordinator III, VASH

VASH Lead Service Coordinator III

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Needs new upper management - Service Coordinator II Step Up Employee Review

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