(STC Location) Do NOT work here unless you like being around pretentious, snotty, immature co-workers - Retail Sales Associate Steven Madden Employee Review

1.0
Jun 4, 2019
Recommend
CEO approval
Business Outlook

Pros

None. Unless you like climbing 10+ story shelves in heels because the ONE ladder is in use by another employee. And no, I could not wait for the ladder - the manager TOLD me to climb the shelves.

Cons

- No formal training provided whatsoever - Associates are unsanitary, disorganized, and repulsive - Every Steve Madden core value was NOT applied by manager or other staff - My first day: Finished reading the handbook (which partially spoke about respecting others, positive environments etc) - I came out to let my manager know I was finished - only to hear her and another employee trash-talking about a part time workers outfit. Great welcoming. - Associates are constantly gossiping - Associates do not care to pretend they are not gossiping about you, right in front of you

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5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, competitive, collaborative, and fast-paced

Cons

limited weekends and holidays off

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of free shoes. Decent employee discount. Good starter/beginner job. But if you can work somewhere else, do that instead.

Cons

Please read if you’re considering employment with this brand! This company is extremely TOXIC. They do not care about their employees at all. The training at any level is awful. There is no structured training system or operations and it creates lack of confidence and more issues and creates failure. The pay is poverty wages. For many years this company let amazing talent go due to wages. This company will not pay you well. And they nickel and dime pay raises IF THERE EVEN ARE ANY! This company does very well financially to be able to give raises and they don’t. There is a lot of favoritism amongst management so if they favor someone, they will take their word rather than look into the issue. The workload is absolutely insane. So much extra/unnecessary busy work that creates constant chaos. I’ve never seen a brand waste so much energy on unnecessary nonsense and they cannot execute anything seamlessly or timely. It’s like you are always running in a circle. They have no methodology to training or operations. In summary, you can make so much more money hourly/salary at most other retailers, so don’t even waste your time here. You won’t be able to pay your bills and survive. There is minimal work/life balance. The corporate office is all white girls, so zero diversity. HR department is low intelligence and does not care about people.

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