Fun, demanding, and confusing - Store Manager Steven Madden Employee Review

3.0
Jun 11, 2019
Recommend
CEO approval
Business Outlook

Pros

It was a fun environment for the most part that allowed you to express who you were through fashion and your outside appearances with good music. I loved my job though up until the last 3 weeks I guess. I was extremely loyal to the brand and my store.

Cons

But depending on who the upper management was the rules changed and they always changed to benefit the company, never the employees in the store doing the hard work every day. People who should have been let go are probably still there and people who were let go shouldn’t have been. They were always micro managing the store management teams so bad it didn’t allow them to be a management staff. The amount of hours you had to work was unreal sometimes. I made more in overtime one paycheck than in my actual regular pay.

Explore other reviews about Steven Madden

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, competitive, collaborative, and fast-paced

Cons

limited weekends and holidays off

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of free shoes. Decent employee discount. Good starter/beginner job. But if you can work somewhere else, do that instead.

Cons

Please read if you’re considering employment with this brand! This company is extremely TOXIC. They do not care about their employees at all. The training at any level is awful. There is no structured training system or operations and it creates lack of confidence and more issues and creates failure. The pay is poverty wages. For many years this company let amazing talent go due to wages. This company will not pay you well. And they nickel and dime pay raises IF THERE EVEN ARE ANY! This company does very well financially to be able to give raises and they don’t. There is a lot of favoritism amongst management so if they favor someone, they will take their word rather than look into the issue. The workload is absolutely insane. So much extra/unnecessary busy work that creates constant chaos. I’ve never seen a brand waste so much energy on unnecessary nonsense and they cannot execute anything seamlessly or timely. It’s like you are always running in a circle. They have no methodology to training or operations. In summary, you can make so much more money hourly/salary at most other retailers, so don’t even waste your time here. You won’t be able to pay your bills and survive. There is minimal work/life balance. The corporate office is all white girls, so zero diversity. HR department is low intelligence and does not care about people.

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