Underpaid and overworked - Marketing Steven Madden Employee Review

1.0
Jan 13, 2021
Recommend
CEO approval
Business Outlook

Pros

the people, before they laid off half the company

Cons

overworked low pay no work life balance racist toxic environment

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Steven Madden Response
5y
First and foremost, thank you for your hard work and service to Steve Madden, it is genuinely appreciated. We are disappointed to hear that your time has not been entirely positive, we always welcome feedback as an opportunity to reflect on how to better respond to our employees’ needs and concerns and to make the necessary improvements. We work hard to maintain an inclusive and professional work environment and we hold all employees to the same standards and values. –Steve Madden Human Resources

Explore other reviews about Steven Madden

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, competitive, collaborative, and fast-paced

Cons

limited weekends and holidays off

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of free shoes. Decent employee discount. Good starter/beginner job. But if you can work somewhere else, do that instead.

Cons

Please read if you’re considering employment with this brand! This company is extremely TOXIC. They do not care about their employees at all. The training at any level is awful. There is no structured training system or operations and it creates lack of confidence and more issues and creates failure. The pay is poverty wages. For many years this company let amazing talent go due to wages. This company will not pay you well. And they nickel and dime pay raises IF THERE EVEN ARE ANY! This company does very well financially to be able to give raises and they don’t. There is a lot of favoritism amongst management so if they favor someone, they will take their word rather than look into the issue. The workload is absolutely insane. So much extra/unnecessary busy work that creates constant chaos. I’ve never seen a brand waste so much energy on unnecessary nonsense and they cannot execute anything seamlessly or timely. It’s like you are always running in a circle. They have no methodology to training or operations. In summary, you can make so much more money hourly/salary at most other retailers, so don’t even waste your time here. You won’t be able to pay your bills and survive. There is minimal work/life balance. The corporate office is all white girls, so zero diversity. HR department is low intelligence and does not care about people.

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