Horrible! - Anonymous employee Steven Madden Employee Review

1.0
Jun 29, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free shoes, thats about it!!

Cons

This company creates are very cold environment which I believe is done purposely. You are constantly looked down on, disrespected, and the work loads never ends. There is so much work and this place is clearly understaffed. Working more hours doesn’t allow you to move forward within the company or even to be recognized for your hard work. There is no positive reinforcement. There is really no care for employees, they are very old fashion and still believe in ALOT of useless paper work that can be managed using softwares but they refuse and stick to doing things an old fashion way, which takes a lot of your time, when you can be using your time to complete more productive tasks. They expect you to work crazy hours and when you leave they give you dirty looks, as if to say your lazy if your going home at the end of the day. They also do not know how to utilize people with potential and education. They simply have a way of working and stick to it (its old fashion and passé). Everyone in the company is unhappy and criticizes upper management tremendously. You feel trapped, as if the company is against you and you really cannot trust anyone in this place. I’ve been lied too, deceived and manipulated in this place, I highly suggest to stay away!

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5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive company culture, opportunities to grow within the organization with tenure, work/life balance

Cons

Low starting pay, low commission

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of free shoes. Decent employee discount. Good starter/beginner job. But if you can work somewhere else, do that instead.

Cons

Please read if you’re considering employment with this brand! This company is extremely TOXIC. They do not care about their employees at all. The training at any level is awful. There is no structured training system or operations and it creates lack of confidence and more issues and creates failure. The pay is poverty wages. For many years this company let amazing talent go due to wages. This company will not pay you well. And they nickel and dime pay raises IF THERE EVEN ARE ANY! This company does very well financially to be able to give raises and they don’t. There is a lot of favoritism amongst management so if they favor someone, they will take their word rather than look into the issue. The workload is absolutely insane. So much extra/unnecessary busy work that creates constant chaos. I’ve never seen a brand waste so much energy on unnecessary nonsense and they cannot execute anything seamlessly or timely. It’s like you are always running in a circle. They have no methodology to training or operations. In summary, you can make so much more money hourly/salary at most other retailers, so don’t even waste your time here. You won’t be able to pay your bills and survive. There is minimal work/life balance. The corporate office is all white girls, so zero diversity. HR department is low intelligence and does not care about people.

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