Not worth your time - Anonymous employee Steven Madden Employee Review

1.0
Jan 11, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great employee discounts - internal promotions - benefits for full-time workers

Cons

- incompetent head office workers - assigns tasks with minimal time to complete and must be approved by district manager - District manager is often rude and personally attacks workers calling them lazy, not good workers, and will talk badly about you to other workers - Intense competition from all stores to the point that some workers will cheat for good outcome - Low pay - Company refuses to pay for overtime although you have gone over hours - If you quit the district manager will look down on you and call you lazy for wanting to leave retail. Really believes retail is the money maker than other industries - Very sales driven so if your sales are low you will get pressured by the district manager - Staff shortage is common and management has to compensate

Explore other reviews about Steven Madden

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive company culture, opportunities to grow within the organization with tenure, work/life balance

Cons

Low starting pay, low commission

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of free shoes. Decent employee discount. Good starter/beginner job. But if you can work somewhere else, do that instead.

Cons

Please read if you’re considering employment with this brand! This company is extremely TOXIC. They do not care about their employees at all. The training at any level is awful. There is no structured training system or operations and it creates lack of confidence and more issues and creates failure. The pay is poverty wages. For many years this company let amazing talent go due to wages. This company will not pay you well. And they nickel and dime pay raises IF THERE EVEN ARE ANY! This company does very well financially to be able to give raises and they don’t. There is a lot of favoritism amongst management so if they favor someone, they will take their word rather than look into the issue. The workload is absolutely insane. So much extra/unnecessary busy work that creates constant chaos. I’ve never seen a brand waste so much energy on unnecessary nonsense and they cannot execute anything seamlessly or timely. It’s like you are always running in a circle. They have no methodology to training or operations. In summary, you can make so much more money hourly/salary at most other retailers, so don’t even waste your time here. You won’t be able to pay your bills and survive. There is minimal work/life balance. The corporate office is all white girls, so zero diversity. HR department is low intelligence and does not care about people.

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