Do not work here - Assistant Manager Steven Madden Employee Review

1.0
Jan 27, 2024
Recommend
CEO approval
Business Outlook

Pros

50% off staff discount Store level team are great

Cons

Management are snakes! Applied for manager got told to do ASM and would be trained into store manager. Cluster manager would try to stop store interactions with other managers, worried people would realise how nasty she was. 6 month probation, no official feedback given, no probation chats, no warnings before being fired and not told why (I asked and they refused to say) Advertised for my job 9 days before firing me, I asked why on day 8 and got fired the next day. Also cluster and state manager are too friendly you can’t take concerns above your cluster

Explore other reviews about Steven Madden

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive company culture, opportunities to grow within the organization with tenure, work/life balance

Cons

Low starting pay, low commission

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of free shoes. Decent employee discount. Good starter/beginner job. But if you can work somewhere else, do that instead.

Cons

Please read if you’re considering employment with this brand! This company is extremely TOXIC. They do not care about their employees at all. The training at any level is awful. There is no structured training system or operations and it creates lack of confidence and more issues and creates failure. The pay is poverty wages. For many years this company let amazing talent go due to wages. This company will not pay you well. And they nickel and dime pay raises IF THERE EVEN ARE ANY! This company does very well financially to be able to give raises and they don’t. There is a lot of favoritism amongst management so if they favor someone, they will take their word rather than look into the issue. The workload is absolutely insane. So much extra/unnecessary busy work that creates constant chaos. I’ve never seen a brand waste so much energy on unnecessary nonsense and they cannot execute anything seamlessly or timely. It’s like you are always running in a circle. They have no methodology to training or operations. In summary, you can make so much more money hourly/salary at most other retailers, so don’t even waste your time here. You won’t be able to pay your bills and survive. There is minimal work/life balance. The corporate office is all white girls, so zero diversity. HR department is low intelligence and does not care about people.

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