Operations manager - Anonymous employee Stevens Transport Employee Review

Thank you for your feedback! Communication between employees and management has been a challenge, but it is one we are meeting head on. Recently, we had an anonymous employee survey that is already responsible for some great changes within the company. For instance, to increase the amount of valuable communication, we have instituted a new, more frequent, employee appraisal process to ensure that all employees are clear about the expectations of their rolls and the impact they have on the company at large. They are also allowed the opportunity to provide feedback to their supervisors during this process. We have also begun a twice monthly newsletter to communicate changes in the industry, policies, and to highlight excellent performance that is sent out to all of our employees which has opened up those communication lines further.