The Load is King or so it seems. - Driver Stevens Transport Employee Review

3.0
Nov 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Good Company so far, the instructors are great especially Sgt. Major great guy! and Lori genuinely caring person. Donna Stephens is stern but she means well and is always helpful. Great company structure. Pay is just ok. I like driving at night because I have trouble sleeping and plus is the night time employees are much nicer midnight safety talks are great, and the night trip planning lady Gina is a joy to deal with

Cons

A lot of employees are miserable in person and on the phone, getting home on time is very difficult, I was in N.Y. city with a few days until my home time in Florida I was told there weren't any loads going to Florida so I was sent to Pennsylvania to pick up a load going to Ohio, I did it then was told there aren't any loads from there to Florida either tools to take a load from there to Texas that it would be repowered before I got there so I could head home I had plans to celebrate an early thanksgiving this weekend as I wouldn't be home for the actual holiday then if that wasn't bad enough my dad fell off a ladder and messed up his spine and is currently in surgery and it's not looking good, so I called dispatch and asked if I could complete the load and have someone else bring it in since its early and again told there isn't any loads going east and given an address where I could drop the truck at a drop yard when I said I might have to take a flight home, I put in my home time 3 weeks ago for the 16th and found out yesterday that it was changed to the 18th without my knowledge, and here I sit trying to clear my head while waiting to be unloaded to then head to this drop yard and then airport to spend money I don't have to catch a flight, I just needed to vent that because it's frustrating dealing with people who don't seem to care about anything but the load, I actually don't have any complaints about the company itself my issue is with how the employees treat new drivers almost as if they don't care about them because new drivers might not last long anyway, I've spoken to many veteran drivers to a little wisdom to apply to my everyday tasks and many say they used to put up with it because it's steady work and as long as you stay from the yard you'll be fine, like I said the company is a good company it just has a few kinks that need to be worked out and by kinks I mean employees. Would I recommend the company, yes because I am hopeful and try to think positivity often.

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Stevens Transport Response
7y
Thank you for sharing your thoughtful feedback on your experience driving for Stevens Transport. Our drivers are our first priority and we do our best to fulfill everyone's requests for hometime and still meet the needs of our customers. We sincerely apologize for your situation. Please contact us at feedback@stevenstransport.com so that we can speak with you personally in more detail and address the situation so that we can better understand your experience. We will pass your kind words along to our team.

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5.0
Feb 11, 2026
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CEO approval
Business Outlook

Pros

Helping shape the future of new drivers

Cons

Must be willing to be patient and understanding also be able to adapt!

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Stevens Transport Response
4mo
Thank you so much for sharing your five-star review and feedback with us. We are so glad you have had a positive experience serving as a trainer for Stevens Transport.
2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to see the country

Cons

Bad communication, unrealistic expectations, lying recruiters, poor driver management, loopholes to get out of paying you for anything, safety rules go too far and prevent you from properly driving, some safety rules actually make it more unsafe to drive the truck, pay is not accurate, no real opportunities to make it home if you dont live near a drop zone.

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Stevens Transport Response
2d
We are sorry you feel you did not have the five-star experience we strive to provide all of our drivers. Please reach out to us so that we can personally assist you.
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