Pros
A “job, job” that just barely pays the bills in a city like Austin. Work here if you like a mundane, repetitive job with incompetent + childish management that feels somewhat like a sorority. Feel like you’re in college all over again! The only positive I can come up with is how accepting this office is in regards to the LGBT community, especially in Texas. Overall, the nice concept of the culture is overshadowed by the poor execution.
Cons
Extreme lack of growth opportunity, management that only sees you as a worker bee with no real interest in helping you grow. Zero opportunity for creative development. No interdepartmental communication from the Austin “call center” style customer service office to the San Francisco HQ, making it impossible to move out of customer service and into a more fulfilling position with the company. Don’t work here with that goal, you’ll be wasting your time.