Needs Improvement - Stylist Stitch Fix Employee Review

2.0
Aug 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Work from home Somewhat flexible hours Creative Can be really nice building positive relationships with clients Positive culture

Cons

Unrealistic expectations to achieve tasks in allotted time There are frequent issues with inventory and technical glitches which add frustrating barriers to reaching these expectations The pay is not in line with skill set required 10 minute breaks every 3 hours worked are “optional” and are not factored into paid hours worked Not enough time outside of styling to complete reading and responding to email communications, reading and giving true care to feedback from clients, raising “escalations,” taking occasional surveys, reading posts about the aforementioned technical glitches and inventory issues They recently reduced sick pay with no other benefits Little incentive to keep going when taking all of these cons into consideration You have to use your own computer and there is no stipend to compensate for the wear and tear on your device even though the company profits from the lack of overhead they benefit from through this arrangement In the end, you ultimately start to feel like a cog in a wheel while being told with a smile, “Keep going! You can do it!” The positive communication then begins to feel patronizing. I have worked over 15 hours (unpaid) every single week to keep up with expectations. They say we aren’t supposed to but the system encourages it without saying it outright.

Explore other reviews about Stitch Fix

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work schedule is very flexible.

Cons

There are limited opportunities for advancement.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- The company started out with good intentions I feel, as we have the ability to set our own schedule and working from home is always a plus.

Cons

- As time goes on, more and more have been taken away from stylists. Our scheduling freedom was removed this year, which was a huge reason most people applied for this job. In other part time jobs, you can usually give shifts away or trade with others, but now you have no flexibility and are expected to work max hours every week. - Stylists have not been given a raise in years and instead are capped after you work here for so long. - Seems like the company is heading in a direction for stylists to be taken over by AI, but we'll see! - You are completely controlled by your metrics, which a lot of times you have no control over because of bad inventory, but will be monitored and put on corrective action + eventually fired if your metrics aren't always where the company wants them to be

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