Robotic Leaders and Poor Product - Stylist Stitch Fix Employee Review

1.0
Mar 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Work remotely and schedule own hours

Cons

Pay scale is based on the city you live in, not your region. For example - if you live in a not so great part of Los Angeles you will be paid less than a stylist living in Beverly Hills regardless of merit, skill or experience. Stylists get graded on how much your client bought and the average value they paid. So if you get clients who are on a budget and can only buy one item per box, you get in trouble. Inventory to choose from is consistently low due to poor planning of the buyers in HQ. But the stylists are the ones who get in trouble when a client doesn’t like what you sent them. Prices are advertised as being anywhere from $25 up to $200 or more. However I have never seen anything priced at $25 so the lower price point clients get upset. The leads are very robotic. No matter what you say to them they reply with "thanks for sharing." It's odd and creepy. There is no authenticity there. Absolutely ZERO growth. HQ has 100s of talented people working in part time roles yet they have no idea who is working for them and what they are missing. Product is very expensive and low quality. It's rarely on-trend or Seasonally relevant.

Explore other reviews about Stitch Fix

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work schedule is very flexible.

Cons

There are limited opportunities for advancement.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- The company started out with good intentions I feel, as we have the ability to set our own schedule and working from home is always a plus.

Cons

- As time goes on, more and more have been taken away from stylists. Our scheduling freedom was removed this year, which was a huge reason most people applied for this job. In other part time jobs, you can usually give shifts away or trade with others, but now you have no flexibility and are expected to work max hours every week. - Stylists have not been given a raise in years and instead are capped after you work here for so long. - Seems like the company is heading in a direction for stylists to be taken over by AI, but we'll see! - You are completely controlled by your metrics, which a lot of times you have no control over because of bad inventory, but will be monitored and put on corrective action + eventually fired if your metrics aren't always where the company wants them to be

See reviews by: Helpful|Rating|Date|All