Toxic positivity and gaslighting - Stylist Stitch Fix Employee Review

1.0
Aug 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Work remotely from home, W2s instead of 1099s, some creativity involved but not much.

Cons

The company loves to tell you it's built on pillars of responsibility, integrity, and authenticity, but the reality is that they are just another corporation that cares more about their bottom line. You will not be valued, but instead of just understanding that from the get-go, they'll make you believe you're valued while dismissing every complaint. They will gaslight you when you bring them concerns. A supervisor literally told a co-worker who brought a list of concerns from multiple stylists that "she was the only one who seemed to have a problem" with current extreme changes to the role. They recently took away all flexibility and shortened the work day, which affects people with children and disabilities the most. Then they said we had to accept the new changes and sign a new agreement, or leave. And not only that, they are offering $1000 (pre-tax of course) if you agree to leave since they know many will jump ship and they want to avoid having to pay severances or UC. All of this happened on the first day of the CEO, who sent a tone-deaf e-mail about how excited she was to lead us into the future. Also, they are not size-inclusive. We were told they won't be working on expanding plus-sizes for at least 2.5 years. They also said that plus-size clients are only 1% of the current business - of course they are! You don't have nearly enough to serve them well! Build it and they will come! And as a plus-size person myself, it's really great to look at our Stitch Fix merch shop and NOTHING is above an XL. They are not inclusive, and have told us that they don't have plans to be. They are not transparent, the role and responsibilities change constantly without any raise in pay, toxic positivity drowns out any chance of actual communication between stylists and their leads, and if you ask for help with problems (such as non-existent inventory) you will be gaslit ("you can't blame the inventory, you're just not being creative enough.")

Explore other reviews about Stitch Fix

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work schedule is very flexible.

Cons

There are limited opportunities for advancement.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- The company started out with good intentions I feel, as we have the ability to set our own schedule and working from home is always a plus.

Cons

- As time goes on, more and more have been taken away from stylists. Our scheduling freedom was removed this year, which was a huge reason most people applied for this job. In other part time jobs, you can usually give shifts away or trade with others, but now you have no flexibility and are expected to work max hours every week. - Stylists have not been given a raise in years and instead are capped after you work here for so long. - Seems like the company is heading in a direction for stylists to be taken over by AI, but we'll see! - You are completely controlled by your metrics, which a lot of times you have no control over because of bad inventory, but will be monitored and put on corrective action + eventually fired if your metrics aren't always where the company wants them to be

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