Not what it used to be - Senior Stylist Stitch Fix Employee Review

3.0
Aug 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Discount on retail Work from home Stylists can set their own hours Decent benefits for full-time employees

Cons

Changes are happening incredibly fast, and stylists are not given time to adjust. We are still able to schedule our own hours, but it has to be within a 12 hour window and down to 15 minute increments. The flexibility is what drew many of us to the job, and those of us that couldn't adapt to this (seemingly unnecessary) change were asked to resign. This change forced out a lot of employees who style as a second job or stay-at-home parent. Even though we have to schedule ourselves so rigidly and in advance, we don't find out how many hours we are allowed to work until two days prior to the start of the workweek. As a full-timer, this doesn't affect me as much, but for part-timers it's a huge stressor. It's hard to keep yourself available when you're not guaranteed work. Now they don't offer flexibility, but require it from us. We have to clock in every three days, even if we have a 20 hour workweek. This new change is to "preserve client/stylist relationships" but they weren't thinking of client/stylist relationships when they made a change that forced half of their employees to resign. It also appears that bots are styling half of my Fix Previews now too (and I'm left doing damage control for terrible AI choices. Like sending a top made of a material that my client is ALLERGIC to). So, that's BS. Additionally, over the past year, all methods of providing feedback have been cut off and there's been zero response from higher up to the stylist outrage regarding this change. I don't expect one. Two years ago, I would have. I used to love this job. It was invaluable to me. Now, I'll happily jump ship the minute a better opportunity arises. I'm sticking around because I'm full time and I don't want to lose my health care. I also value the option of a paid maternity leave. But honestly, I am starting to feel like those benefits might go away too.

Explore other reviews about Stitch Fix

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work schedule is very flexible.

Cons

There are limited opportunities for advancement.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- The company started out with good intentions I feel, as we have the ability to set our own schedule and working from home is always a plus.

Cons

- As time goes on, more and more have been taken away from stylists. Our scheduling freedom was removed this year, which was a huge reason most people applied for this job. In other part time jobs, you can usually give shifts away or trade with others, but now you have no flexibility and are expected to work max hours every week. - Stylists have not been given a raise in years and instead are capped after you work here for so long. - Seems like the company is heading in a direction for stylists to be taken over by AI, but we'll see! - You are completely controlled by your metrics, which a lot of times you have no control over because of bad inventory, but will be monitored and put on corrective action + eventually fired if your metrics aren't always where the company wants them to be

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