Stay Away - Guest Services Supervisor Stonebridge Employee Review

2.0
May 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Great group and community of hard workers that really care about their co-workers.

Cons

Management refused to provide the financial support or investment necessary to really make the hotel a success. It was forever an uphill battle and nothing we did was good enough. Even while receiving top customer service reviews, we were told we "weren't smiling enough." It was ridiculous and lead to extreme psychological burnout that I'm recovering from. When the hotel finally closed (after I had left my position), employees were only given 72 hours notice. This company has no respect or compassion for its employees.

Explore other reviews about Stonebridge

5.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I would love to share that Stonebridge has been an amazing company to work for. The company is thoughtful, considerate, and genuinely cares about its employees and managers. Leadership is always supportive and available whenever we need assistance, which creates a positive and welcoming work environment. I truly appreciate the opportunities, support, and encouragement I have received, and I am grateful to be part of such a great organization. Thank you!

Cons

I honestly don't have anything negative to say

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The EDGE Program was an incredible leadership development experience. It provided meaningful learning opportunities, inspiring guest speakers, and the chance to connect with talented colleagues across the company. The program challenged me to grow both personally and professionally, and I left feeling more confident, motivated, and prepared for future leadership opportunities. I'm grateful to the team who created this program.

Cons

None noted—this was an extremely positive and valuable development experience overall!

See reviews by: Helpful|Rating|Date|All