2.0
May 13, 2021
Former employee, more than 3 years
Roanoke, VA
Recommend
CEO approval
Business Outlook
Pros
Great group and community of hard workers that really care about their co-workers.
Cons
Management refused to provide the financial support or investment necessary to really make the hotel a success. It was forever an uphill battle and nothing we did was good enough. Even while receiving top customer service reviews, we were told we "weren't smiling enough." It was ridiculous and lead to extreme psychological burnout that I'm recovering from. When the hotel finally closed (after I had left my position), employees were only given 72 hours notice. This company has no respect or compassion for its employees.