It could be better, it could be worse - Hotel Front Desk Agent Stonebridge Employee Review

2.0
May 24, 2022
Recommend
CEO approval
Business Outlook

Pros

I was fortunate to work with a group of people that handled the hotel as a team, achieved goals, and a leader who had our back against the questioning of upper management. Great learning experience and a job for which I could pass through and gain skillsets for my future.

Cons

Upper management created stressed and fearful mid level leadership which led to team toxicity (not where I worked but other hotels I assisted), and refused or was unable to provide the resources for foundation level workers to do their job well and serve the guests up to franchised brand standards. Pay was lower than the cost of living in the area and barely par for higher level positions; it was upwards of 24% below similar positions in the area. High staff turnover. No work-life balance.

Explore other reviews about Stonebridge

5.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I would love to share that Stonebridge has been an amazing company to work for. The company is thoughtful, considerate, and genuinely cares about its employees and managers. Leadership is always supportive and available whenever we need assistance, which creates a positive and welcoming work environment. I truly appreciate the opportunities, support, and encouragement I have received, and I am grateful to be part of such a great organization. Thank you!

Cons

I honestly don't have anything negative to say

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The EDGE Program was an incredible leadership development experience. It provided meaningful learning opportunities, inspiring guest speakers, and the chance to connect with talented colleagues across the company. The program challenged me to grow both personally and professionally, and I left feeling more confident, motivated, and prepared for future leadership opportunities. I'm grateful to the team who created this program.

Cons

None noted—this was an extremely positive and valuable development experience overall!

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