1.0
Aug 7, 2022
Former employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
WFH, team is cool for the most part.
Cons
Micromanaging is a serious problem, unlimited PTO is probably because you are constantly getting texts and asked for updated before and after work. Goals are unclear and change week to week. Management expects you to be on the phone 100% of your shift which is call after call. You have to catch up on stuff while being told by management to answer phone or eat lunch at your desk. This is a high stress and anxiety job due to the managers. You have to wait for approvals which takes 15 to 20 minutes while someone is on the phone holding. No advancement opportunities its a lie. Layoffs but still hired more people after they laid off.