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StoryPoint

Part of Common Sail Investment Group

Engaged Employer

StoryPoint reviews

Work here if you want the life sucked out of you - Caregiver StoryPoint Employee Review

1.0
Oct 12, 2025
Caregiver
Recommend
CEO approval
Business Outlook

Pros

honestly, just getting to know and build relationships with the residents. thats about it.

Cons

The work environment has been extremely toxic and disorganized, with constant short staffing that leaves employees overworked, stressed, and put in unsafe situations. Staff are often left to handle abusive residents without proper support or intervention from management, who consistently fail to address these issues. There is a severe lack of professionalism, with managers gossiping about staff to other employees and contributing to the overall negativity and tension in the building. Communication between management and staff is almost nonexistent, and concerns go unanswered. On top of that, residents are being charged outrageously high rates until they can no longer afford to live here, which feels dishonest and unethical. Between the poor pay, lack of support, constant drama, and unsafe working conditions, this has become a deeply unhealthy and demoralizing place to work.

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StoryPoint Response
9mo
Hello, Thank you for taking the time to share your feedback. We take all input seriously and are committed to fostering a safe, professional, and supportive work environment where our employees can thrive and feel valued. We recognize that every team member’s experience matters, and we want to ensure that concerns are addressed thoroughly and respectfully. We would like to connect with you directly to learn more about your experience and discuss any specific concerns. We encourage you to reach out to our HR Director, Kristyn Nowlin, at 810-534-1854. We are always happy to listen, provide support, and work toward solutions that help our team members feel supported and empowered. Thank you.

Explore other reviews about StoryPoint

5.0
Apr 24, 2026
Wellness director
Recommend
CEO approval
Business Outlook

Pros

Phenomenal team culture and purposeful work. I love working alongside a company who truly values their employees and residents.

Cons

I do not have any cons to note.

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StoryPoint Response
2mo
Hello, Thank you for sharing this incredible feedback! We’re so glad to hear the team culture, meaningful work, and sense of support have made such a positive impact on your experience. Creating an environment where both employees and residents feel valued is at the heart of what we strive for every day. We truly appreciate all you do!
1.0
Jul 21, 2026
Care manager
Recommend
CEO approval
Business Outlook

Pros

Their new buildings look nice

Cons

They hire young, inexperienced unprofessional managers that wear open toed shoes, sleeveless shirts, sweatshirts and jeans. As a caregiver I was forced to be on call once a week if someone did not show up for their shift without any extra pay or bonus. I shouldn't be responsible for anyone else's schedule but my own. I made 16.25 an hour. Management needs to cover shifts not me. They make two to three times what I make and have more investment than i do. Your basically punished for showing up to work because if someone calls off its your problem not theirs. They have no right to dictate my life after my shift ends. I cant make plans, have a drink or do anything if its my turn. UNPAID to sit and wait. Again the good workers get punished and have to take the fall for the lazy ones. Management should be working the floor. I have two jobs and I cannot be on call for one when im at another.

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