Is StoryPoint a good company to work for?

StoryPoint has an overall rating of 4.2 out of 5, based on over 432 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 80% of employees would recommend working at StoryPoint to a friend and 82% have a positive outlook for the business. The best reviews about StoryPoint have been left by employees working as Housekeeper , Executive Director and Community Specialist .

Does StoryPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, StoryPoint employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at StoryPoint. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at StoryPoint?

80% of StoryPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated StoryPoint 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at StoryPoint?

Server (31) , Executive Director (24) , Receptionist (24) , Server/Waiter (13) , Community Specialist (11) , Housekeeper (10) , Dishwasher (9) , Licensed Practical Nurse (7) , Life Enrichment Assistant (7) , Life Enrichment Director (7) , Lead Receptionist (6) , Wellness Coordinator (6) , Caregiver (5) , Caregiver, CNA (5) , Certified Nursing Assistant CNA (5)

What are the pros of working at StoryPoint according to real employee reviews?

"Great team to work with and amazing residents" ((in 21 reviews)); "The people you work with and the residents are great." ((in 21 reviews)); "The culture here is amazing." ((in 12 reviews)); "love the residents and beautiful facility and the first shift hours were nice" ((in 11 reviews)); "Great work environment and the company truly cares about it's residents and staff." ((in 7 reviews))

What are the cons of working at StoryPoint according to real employee reviews?

"Management is horrible." ((in 14 reviews)); "Pay could be better compared to competitors" ((in 12 reviews)); "bad management, communication, and pay" ((in 7 reviews)); "They will not allow you time off for school or even family emergencies and will be angry at you if you can not help out." ((in 4 reviews)); "Long work hours, work/life balance" ((in 3 reviews))

What are the top reviewed StoryPoint locations?

Rockford , Troy , Portage , Saline , Fort Wayne , Chesterton , Waterville , Grove City , Chesterfield , Grand Rapids , Brighton , Midland , Union , Naperville , Granger , Medina , Libertyville , Detroit , Louisville , Fairfield , Bolingbrook , Romeoville , Birmingham , South Haven , Collierville , Schererville , Carmel , Cleveland , Columbus , Pickerington

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StoryPoint reviews

Rewarding and Supportive - Community Specialist StoryPoint Employee Review

5.0

Mar 20, 2026

Community specialist

Recommend

CEO approval

Business Outlook

Pros

Working for StoryPoint has been the best career decision of my life. From the very first day I accepted the role, I have felt supported and set up for success. I’ve been given the tools I need to excel, along with consistent coaching that encourages me to keep growing and improving. What makes this role especially meaningful is the opportunity to share my days with our residents and be a part of their stories. Having the trust of my team to help create memorable, positive experiences for them is incredibly rewarding and fulfilling.

Cons

The only area for improvement I’ve experienced is with the healthcare benefits. The cost is relatively high, and the coverage could be more comprehensive.

StoryPoint Response

3mo

Hello, Thank you for sharing such a detailed and heartfelt review! We’re thrilled to hear that your experience at StoryPoint has been so rewarding, both in supporting your growth and in creating meaningful moments with our residents. Your dedication and passion truly embody the values we strive for. We also appreciate your feedback regarding healthcare benefits. Input like yours helps guide us as we look for ways to enhance our offerings and better support our team. Thank you for your commitment and for helping make StoryPoint such a special place!

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5.0

Apr 24, 2026

Wellness director

Recommend

CEO approval

Business Outlook

Pros

Phenomenal team culture and purposeful work. I love working alongside a company who truly values their employees and residents.

Cons

I do not have any cons to note.

StoryPoint Response

2mo

Hello, Thank you for sharing this incredible feedback! We’re so glad to hear the team culture, meaningful work, and sense of support have made such a positive impact on your experience. Creating an environment where both employees and residents feel valued is at the heart of what we strive for every day. We truly appreciate all you do!

2.0

Jul 1, 2026

Licensed practical nurse (lpn)

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, care partners and Residents

Cons

Management. Staffing issues, pay issues

StoryPoint Response

Hello, Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with your coworkers, care partners, and the residents you’ve worked with. We also appreciate your comments regarding management, staffing, and pay concerns. Feedback from current and former employees provides valuable insight into areas where we can continue to improve and strengthen the employee experience. We encourage you to reach out to us with any concerns at HR@csig.com.

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Jobs at StoryPoint

Entry Level Sales Associate

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Traveling Wellness Director

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