Someone once said something about a book and it’s cover... - Receptionist StoryPoint Employee Review

1.0
Mar 10, 2018
Recommend
CEO approval
Business Outlook

Pros

THE RESIDENTS! Without question! So as not to disclose protected information I will simply say “the standards” set forth in writing, by which to work and live. Standards I still have on my wall at home. The notion that I was working for such a well respected organization. Thinking I was contributing to the lives of the people (residents) that had paved the way for so many. The smiles when you recognize their name, not the apartment number. The setting...class and elegance. Being proud to tell people where I worked. The possibility of moving onward and upward because StoryPoint takes care of their own. All of this brought me excitement and enthusiasm. All of the above were pros...

Cons

The cons...that I foolishly believed the standards were upheld and practiced. To listen to the people, yes people with names that paid rent, belittled and often dismissed is unacceptable. They are the grandparents, parents, aunts, uncles and others who’ve provided us what we have. They deserve at the very least common courtesy. Be careful to mention that to a superior and anyone you’ve come to believe would at least acknowledge your concern. The notion of promotion quickly disappears, as does any respect for your work. I was definitely contributing, but not to those I thought. It was to a culture that promotes those that mind their manners and prohibits those who don’t. Leaders provide tools for improvement and example. Not with “that’s not my department”. This review is not that of a disgruntled employee, but of someone saddened that the focus is not on those for whom it was meant. Look at the book cover and it’s beauty, but read the entire jacket and research the author(s). You may be surprised.

Explore other reviews about StoryPoint

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Phenomenal team culture and purposeful work. I love working alongside a company who truly values their employees and residents.

Cons

I do not have any cons to note.

avatar
StoryPoint Response
2mo
Hello, Thank you for sharing this incredible feedback! We’re so glad to hear the team culture, meaningful work, and sense of support have made such a positive impact on your experience. Creating an environment where both employees and residents feel valued is at the heart of what we strive for every day. We truly appreciate all you do!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, care partners and Residents

Cons

Management. Staffing issues, pay issues

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StoryPoint Response
5d
Hello, Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with your coworkers, care partners, and the residents you’ve worked with. We also appreciate your comments regarding management, staffing, and pay concerns. Feedback from current and former employees provides valuable insight into areas where we can continue to improve and strengthen the employee experience. We encourage you to reach out to us with any concerns at HR@csig.com.
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