Stay Away from Customer SVC DPT - Customer Service Representative Straumann Group Employee Review

Excellent people, great company, great company culture

company growth comes with growing pains, company culture and money/time spent towards employee appreciation events seem to be waning.

The new management can’t follow their own new rules. They change everything to fit their own narrative. If they don’t like what you are wearing, they will turn around and change the policy to be what they want , an example is dress code change. The new continuous improvement excellence manager thinks sh is in charge of the entire manufacturing floor. Instead of going to the manufacturing management she feels it’s necessary to go directly to employees who work on the floor and speak to them about what she doesn’t like. She knows nothing about working in a machine shop and makes up safety rules that don’t even apply. It’s overkill. Psychological safety is at risk as she and the new site manager do not welcome your thoughts or concerns it’s their way or no way. This is definitely a different company now and the culture went from goo to toxic.

Culture, pay, and OT payments not paid when holiday or using your vacation time sick time.