Pros
The only positive part of working here is the stretchers — the staff who truly care about helping clients heal and feel better. They’re hardworking, compassionate, and the only reason this place hasn’t completely fallen apart.
Cons
- In just three years, there were four different owners, each one making things worse and more chaotic. - General managers never last—most quit within a few months because of the toxic culture and poor leadership. - The current owner, Kelsey Richards, is unprofessional, manipulative, and completely unfit to run a business. She plays favorites, blocks people from the schedule, and alters employee timesheets in ways that reduce their pay significantly. - Kelsey is a terrible owner—she avoids accountability, blames others for her mistakes, and has no leadership or people skills whatsoever. - She creates tension between employees, gossips about staff, and makes it impossible to trust management. - Communication is terrible, morale is nonexistent, and there’s zero respect for the people who keep the business running. - There’s no stability, integrity, or structure—just a constant cycle of turnover and disappointment.