Great to transition into wellness and health! - Flexologist StretchLab Employee Review

5.0
Sep 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Great training to get started! Supportive team and atmosphere! I loved working with clients each day. Flexible schedule and supportive management made it easy to get things covered. The service offered is great, so it makes it easy to sell the product when the service speaks for itself. It truly is what you make of it. My books were completely full after 1 month of working here. This was one of my most favorite places to work!

Cons

Physical! It is all physically taxing, so you have to take care of your body. We had some issues with clients being inappropriate and making inappropriate comments, and I wish management would have handled it differently. Sometimes the company emphasizes getting new clients into memberships too much, so clients that are still in the system or with longer programs can get pushed aside by new clients.

Explore other reviews about StretchLab

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and can be rewarding once clientele is established.

Cons

Last minute cancellations and pay depends on schedule

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Emotionally fulfilling work, seeing clients progress towards their goals is rewarding. Time goes by quickly when you're engaged with your client.

Cons

For stretchlab generally: Grossly underpaid for the level of skilled physical labor. This is intense on the body over time, with repetitive stress to joints. You must shape your physical training and recovery outside of the job, around the job itself. The Dublin location (same owner at Gahanna and Powell) : Owner did not pay rate specified in offer letter, and refused to rectify the problem. Poor customer service to clients from owner and management. Constantly changes their minds on how operations should function, lack of consistency overall. No respect for personal time, very unlikely to grant time off requests. Does not follow franchise format of Lead Flex -> providing ongoing training for Flexologist. This sucked, because it felt like there were few opportunities to improve skills. I was the most utlizied/consistently booked flex, and was still bullied/berated for getting sick despite being the highest earner. Everyone quit - management and all flexes, due to owner behavior. Owner should not be in a people-oriented business, he is not a people-person.

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