Hostile management, low pay, and unprofessional culture - Sales Associate StretchLab Employee Review

1.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

The clients/members are genuinely great.

Cons

Management at StretchLab Solana Beach/Del Mar creates a toxic and unsupportive work environment. Pay is so low that most employees need multiple jobs just to get by. Leadership is manipulative and narcissistic, often gossiping about both staff and clients, which fosters a hostile atmosphere. Many employees who gave proper notice were treated poorly — forced out earlier than their planned final day, pressured with inaccurate paperwork, or made to feel blamed for leaving despite offering more than enough transition time. Leadership also has a pattern of avoiding accountability and handling resignations in an unprofessional, dismissive way. The combination of high turnover, low pay, and lack of respect from management makes it nearly impossible to thrive or feel supported in this workplace.

Explore other reviews about StretchLab

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment Great people Easy job

Cons

The Cold calling was no phone although esy

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Emotionally fulfilling work, seeing clients progress towards their goals is rewarding. Time goes by quickly when you're engaged with your client.

Cons

For stretchlab generally: Grossly underpaid for the level of skilled physical labor. This is intense on the body over time, with repetitive stress to joints. You must shape your physical training and recovery outside of the job, around the job itself. The Dublin location (same owner at Gahanna and Powell) : Owner did not pay rate specified in offer letter, and refused to rectify the problem. Poor customer service to clients from owner and management. Constantly changes their minds on how operations should function, lack of consistency overall. No respect for personal time, very unlikely to grant time off requests. Does not follow franchise format of Lead Flex -> providing ongoing training for Flexologist. This sucked, because it felt like there were few opportunities to improve skills. I was the most utlizied/consistently booked flex, and was still bullied/berated for getting sick despite being the highest earner. Everyone quit - management and all flexes, due to owner behavior. Owner should not be in a people-oriented business, he is not a people-person.

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