Factory Settings - Manager StretchLab Employee Review

1.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Having seen the inside of this so called business I can promise you the company does not care about the members or workers at all. Members are trapped in difficult to cancel contracts (why is cash discouraged? They want credit card #s to keep running month after month). Employees are trapped in a ridiculous year long payback scheme on a wildly overpriced training (you’re gonna pay 800+ bucks for approximately 12 hours of very basic stretching? Comparable programs run around $200). You’ll be underpayed and have to either open or close all the time, do tons of cleaning, do calls, track down no shows, write notes in between clients, sell products (required) and more. You can do this job independently or at a gym but RUN from StretchLab.

Cons

Basically a big box gym. Extremely expensive. Hard to maintain clients because of cost & scheduling. Even worse that they charge so much & pay so little!

Explore other reviews about StretchLab

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment Great people Easy job

Cons

The Cold calling was no phone although esy

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Emotionally fulfilling work, seeing clients progress towards their goals is rewarding. Time goes by quickly when you're engaged with your client.

Cons

For stretchlab generally: Grossly underpaid for the level of skilled physical labor. This is intense on the body over time, with repetitive stress to joints. You must shape your physical training and recovery outside of the job, around the job itself. The Dublin location (same owner at Gahanna and Powell) : Owner did not pay rate specified in offer letter, and refused to rectify the problem. Poor customer service to clients from owner and management. Constantly changes their minds on how operations should function, lack of consistency overall. No respect for personal time, very unlikely to grant time off requests. Does not follow franchise format of Lead Flex -> providing ongoing training for Flexologist. This sucked, because it felt like there were few opportunities to improve skills. I was the most utlizied/consistently booked flex, and was still bullied/berated for getting sick despite being the highest earner. Everyone quit - management and all flexes, due to owner behavior. Owner should not be in a people-oriented business, he is not a people-person.

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