Solid company, lacking in benefits - General Manager/Area Manager StretchLab Employee Review

4.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling and the job pays decently. It has a make-it-your-own approach, which is excellent, especially for a new studio. Acheivable sales targets and goals.

Cons

Very little, if any, benefits. Like most gyms, there is a constant struggle to attain new clientele. The skepticism surrounding StretchLab’s offering is one of the biggest challenges to overcome, and the service is expensive. Secondly, after a studio falls out of its honeymoon phase, client retention is a huge challenge, especially after a client has alleviated the initial ailment that they came in for. There is very limited opportunity for growth beyond the studio level.

Explore other reviews about StretchLab

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment Great people Easy job

Cons

The Cold calling was no phone although esy

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Emotionally fulfilling work, seeing clients progress towards their goals is rewarding. Time goes by quickly when you're engaged with your client.

Cons

For stretchlab generally: Grossly underpaid for the level of skilled physical labor. This is intense on the body over time, with repetitive stress to joints. You must shape your physical training and recovery outside of the job, around the job itself. The Dublin location (same owner at Gahanna and Powell) : Owner did not pay rate specified in offer letter, and refused to rectify the problem. Poor customer service to clients from owner and management. Constantly changes their minds on how operations should function, lack of consistency overall. No respect for personal time, very unlikely to grant time off requests. Does not follow franchise format of Lead Flex -> providing ongoing training for Flexologist. This sucked, because it felt like there were few opportunities to improve skills. I was the most utlizied/consistently booked flex, and was still bullied/berated for getting sick despite being the highest earner. Everyone quit - management and all flexes, due to owner behavior. Owner should not be in a people-oriented business, he is not a people-person.

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