Good but not Great - Flexologist StretchLab Employee Review

2.0
Dec 23, 2022
Recommend
CEO approval
Business Outlook

Pros

This was my first job out of college, and I will say that I have learned quite a bit more while working there. I thoroughly enjoyed the people I worked with and I couldn’t have asked for better co-workers. They were pretty flexible on my schedule, just got to be persistent in keeping your same hours if you don’t want to go over a certain amount per week.

Cons

Just to start off with, this is my experience at my location. This may vary from studio to studio, which all types of jobs will give a different type of setting. We were understaffed almost the entire time I was working there. So I was given a lot more responsibilities than I was supposed to have. Which I didn’t mind at first, but it made me feel like I couldn’t call out for any day since there were some days that I was working by myself and couldn’t ask someone to cover for me. I also believe that 1 out of the 2 owners just simply did not do a good job at managing everyone who worked in the specific locations they owned. I had recently gotten sick with the flu and was forced to be out for a couple of weeks. Of course the entire time I was letting my manager know about everything so he wouldn’t get left in the dark about when I was coming back. I had learned after coming back that the owner wanted to write me up for being out for the days that I was supposed to work, but couldn’t due to my high risk of infecting someone. Which is extremely frustrating to hear since I was one of the couple of people who went full time and did not call out that entire time period I was full time. Luckily my manager was defending me and talking about how I was one of the few who actually helped during this time, and that writing me up for that reason would’ve just been stupid. To me it just shows that the owner doesn’t care about the employees, just the potential money missed for people who wanted to sign up but didn’t get to since there wasn’t an extra person there. Plus he always came off to me as greedy and was trying to force people to work more hours at the end of my time working there. There’s a lot more things just due to bootlicking and being willfully ignorant about how the employees are treated, but I suppose this does vary depending on the location and the owners/managers of the studios of StretchLab. Also the amount of work that we do physically isn’t worth the pay that the Flexologists are given, but that’s up to your own opinion. There’s barely any one working at the studio I was at, and hopefully the owner sees this and understands that maybe he is the problem and needs to do better in order keep employees for a longer period of time. Some people may have a better experience working there, which I did at the beginning of being an employee with a different owner, and can only hope others do. This is more of a starting job than a long term one unless you plan on trying to move up the status ladder.

Explore other reviews about StretchLab

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment Great people Easy job

Cons

The Cold calling was no phone although esy

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Emotionally fulfilling work, seeing clients progress towards their goals is rewarding. Time goes by quickly when you're engaged with your client.

Cons

For stretchlab generally: Grossly underpaid for the level of skilled physical labor. This is intense on the body over time, with repetitive stress to joints. You must shape your physical training and recovery outside of the job, around the job itself. The Dublin location (same owner at Gahanna and Powell) : Owner did not pay rate specified in offer letter, and refused to rectify the problem. Poor customer service to clients from owner and management. Constantly changes their minds on how operations should function, lack of consistency overall. No respect for personal time, very unlikely to grant time off requests. Does not follow franchise format of Lead Flex -> providing ongoing training for Flexologist. This sucked, because it felt like there were few opportunities to improve skills. I was the most utlizied/consistently booked flex, and was still bullied/berated for getting sick despite being the highest earner. Everyone quit - management and all flexes, due to owner behavior. Owner should not be in a people-oriented business, he is not a people-person.

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